Cabin Pressure

Louwanda Evans

doi:10.5771/9781442221369

Cabin Pressure

African American Pilots, Flight Attendants, and Emotional Labor

Published 2013

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doi.org/10.5771/9781442221369
ISBN print: 978-1-4422-2135-2
ISBN online: 978-1-4422-2136-9
Rowman & Littlefield, Lanham Rowman & Littlefield, Lanham

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Abstract

From African American pilots being asked to carry people’s luggage to patrons refusing drinks from African American flight attendants, Cabin Pressure demonstrates that racism is still very much alive in the “friendly skies.” Author Louwanda Evans draws on provocative interviews with African Americans in the flight industry to examine the emotional labor involved in a business that offers occupational prestige, but also a history of the systemic exclusion of people of color.

Schlagworte

American Studies

Chapter Expand | CollapsePage
i–xx Preface i–xx
1–14 1 Introduction 1–14
15–54 2 Trapped at Thirty Thousand Feet: Infiltrating White Space 15–54
55–78 3 On Display at All Times: Flight Attendants 55–78
79–100 4 Emotional Labor and Systemic Racism 79–100
101–120 5 The Emotional Labor of Coping and Resistance 101–120
121–130 6 Conclusion 121–130
131–142 Notes 131–142
143–146 References 143–146
147–152 Index 147–152
153–153 About the Author 153–153

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Cabin Pressure

Abstract

Schlagworte

Durchsuchen Sie das Werk