Stand up and make them do the right thing! Ein Arbeitskonflikt im prekären Dienstleistungsbereich Großbritanniens

Ingrid Artus

doi:10.5771/0342-300X-2014-5-385

Contents
- Chapter Expand | CollapseAuthorsPage
- 336–336 Editorial Torsten Bewernitz, Heiner Dribbusch Torsten Bewernitz, Heiner Dribbusch 336–336
- 337–344 Voraussetzungen internationaler Solidarität: Zur Diskussion um einen europäischen Generalstreik Heiner Dribbusch Heiner Dribbusch 337–344
- 345–352 Ende des Abwärtstrends? Zur Entwicklung des Streikvolumens in Westeuropa seit Beginn der Weltwirtschaftskrise Kurt Vandaele Kurt Vandaele 345–352
- 353–360 Informalisierung und Arbeitskämpfe in Indien. Eine zeithistorische Perspektive auf die Gegenwart Ravi Ahuja Ravi Ahuja 353–360
- 361–368 Die griechische Gewerkschaftsbewegung: Protest- und Sozialbewegungen im Kontext der Austeritätspolitik Markos Vogiatzoglou Markos Vogiatzoglou 361–368
- 369–377 Spanien: Massenmobilisierungen gegen das Austeritätsdiktat Holm-Detlev Köhler, José Pablo Calleja Jiménez Holm-Detlev Köhler, José Pablo Calleja Jiménez 369–377
- 378–384 Die Antwort der rumänischen Gewerkschaften auf die Krise 2008 Aurora Trif Aurora Trif 378–384
- 385–392 Stand up and make them do the right thing! Ein Arbeitskonflikt im prekären Dienstleistungsbereich Großbritanniens Ingrid Artus Ingrid Artus 385–392
- 393–401 „Kein Tag ohne Streik“: Arbeitskampfentwicklung im Dienstleistungssektor Torsten Bewernitz, Heiner Dribbusch Torsten Bewernitz, Heiner Dribbusch 393–401
- 402–405 Demokratisierung als Schlüssel für den Aufbau von Organisationsmacht: Erfahrungen des ver.di-Bezirks Stuttgart Jana Seppelt Jana Seppelt 402–405
- 407–408 Buchbesprechungen 407–408
  - 407–407 Weckmüller, Heiko: Exzellenz im Personalmanagement. Neue Ergebnisse der Personalforschung für Unternehmen nutzbar machen Manfred Bobke-von Camen Manfred Bobke-von Camen 407–407
  - Funder, Maria/Sproll, Martina: Symbolische Gewalt und Leistungsregime. Geschlechterungleichheiten in der betrieblichen Arbeitspolitik Yvonne Lott Yvonne Lott
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WSI-Mitteilungen , page 385 - 392

Stand up and make them do the right thing! Ein Arbeitskonflikt im prekären Dienstleistungsbereich Großbritanniens

Autoren

Ingrid Artus

DOI
- doi.org/10.5771/0342-300X-2014-5-385
- ISSN: 0342-300X
- ISSN online: 2942-3554
Zusammenfassung

The article analyses a case of industrial action at several British sites belonging to ISS, a global provider of facility services. It is shown how the case is embedded in the strike culture of Great Britain and the precarious service sector. The qualitative case study deals with an area that is generally considered to be neither well organised nor particularly strong in achieving demands. In addition, labour relations in Great Britain are characterised, after years of power struggles to the detriment of employees and their ability to take strike action, by neoliberal management hegemony. However, it becomes clear that even under these very difficult and rather defensive circumstances, it is possible to organise ‘combat zones’. Against this background, the article reaches a tentative generalisation. An important factor for success appears to be the strategy of various actors at different political levels to cooperate closely and to try to create a multitude of “pressure points”. Fundamental to each campaigning strategy is nevertheless the ability to mobilise employees for real action, which is ultimately rooted in ‘classical’ every-day-work of local union representation and organising.

Abstract

The article analyses a case of industrial action at several British sites belonging to ISS, a global provider of facility services. It is shown how the case is embedded in the strike culture of Great Britain and the precarious service sector. The qualitative case study deals with an area that is generally considered to be neither well organised nor particularly strong in achieving demands. In addition, labour relations in Great Britain are characterised, after years of power struggles to the detriment of employees and their ability to take strike action, by neoliberal management hegemony. However, it becomes clear that even under these very difficult and rather defensive circumstances, it is possible to organise ‘combat zones’. Against this background, the article reaches a tentative generalisation. An important factor for success appears to be the strategy of various actors at different political levels to cooperate closely and to try to create a multitude of “pressure points”. Fundamental to each campaigning strategy is nevertheless the ability to mobilise employees for real action, which is ultimately rooted in ‘classical’ every-day-work of local union representation and organising.
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