@article{2014:artus:stand_up_a,
title = {Stand up and make them do the right thing! Ein Arbeitskonflikt im prekären Dienstleistungsbereich Großbritanniens},
year = {2014},
note = {The article analyses a case of industrial action at several British
sites belonging to ISS, a global provider of facility services. It is
shown how the case is embedded in the strike culture of Great Britain
and the precarious service sector. The qualitative case study deals
with an area that is generally considered to be neither well organised
nor particularly strong in achieving demands. In addition, labour
relations in Great Britain are characterised, after years of power
struggles to the detriment of employees and their ability to take
strike action, by neoliberal management hegemony. However, it becomes
clear that even under these very difficult and rather defensive
circumstances, it is possible to organise ‘combat zones’.       
Against this background, the article reaches a tentative
generalisation. An important factor for success appears to be the
strategy of various actors at different political levels to cooperate
closely and to try to create a multitude of “pressure points”.
Fundamental to each campaigning strategy is nevertheless the ability
to mobilise employees for real action, which is ultimately rooted in
‘classical’ every-day-work of local union representation and
organising.},
journal = {WSI-Mitteilungen},
pages = {385--392},
author = {Artus, Ingrid},
volume = {67},
number = {5}
}