Filter results

Results (11708)

Sort by:

Select all Select all

Page 1

Student-Centered Classrooms

Joanna Alcruz (ed.), Maggie Blair (ed.)

2022

Results in this title

Introduction Student-Centered Classrooms: Research-Driven and Inclusive Strategies for Classroom Management S. 1-8

doi.org/10.5771/9781475847666

No access

Select for citation download

Verwaltungspraxis und Verwaltungswissenschaft

Jan Ziekow (ed.)

Series: Schriften der Deutschen Sektion des Internationalen Instituts für Verwaltungswissenschaften

Volume 41 2018

Results in this title

Ines Mergel Agile Innovation Management in Government: A Research Agenda S. 85-108

„… 85 Agile Innovation Management in Government: A Research Agenda Ines Mergel Abstract …” „… management approach. The article then provides a research framework including research questions that …” „… proposals, sign a contract, Agile Innovation Management in Government: A Research Agenda 89 and start …”

Manuel Misgeld Zur Netzwerkverwaltung führen – Möglichkeiten und Grenzen aus verwaltungswissenschaftlicher Sicht S. 125-154

„… . Management Research News 31 (2), 99- 110. Blom, M. (2016). Leadership studies—A Scandinavian inspired way …” „… Review of Theory and Research. Journal of Management 15 (2), 251-289. Zaccaro, S. J. / Horn, Z. N. J …” „… ist teils von nicht empirisch gestützter Management- und Beratungsliteratur beeinflusst. Nicht nur …”

Stephan Grohs Empirische Verwaltungsforschung zwischen Kooperation und Konflikt S. 217-236

„… , Sandra, 2014, Research Methods in Public Administration and Public Management. An Introduction, London …” „… “, „Verwaltung und Management“, „Politische Vierteljahresschrift“, „Verwaltungsarchiv“ und „Die Verwaltung …” „… Verwaltung und Management 3/2012), der neuen Welle von Territorial- und Funktionalreformen in den Ländern …”

Basanta E. P. Thapa, Christian Schwab Herausforderung E-Government-Integration – Hindernisse von E-Government-Reformen im Berliner Mehrebenensystem S. 171-206

„… und digitalen Verfahren, was das Management der E-Government-Integration, insbesondere bei …” „… das IT-Management in den Bezirken, sondern geht direkt an das Fachamt. Also ich sage mal platt, wenn …” „… das Vorhandensein von indirekten Anreiz- und Sanktionsmechanismen im Sinne des New Public Management …”

Titelei/Inhaltsverzeichnis S. 1-10

„… Kompetenzzentrum? 69 Ines Mergel Agile Innovation Management in Government: A Research Agenda 85 Rainer …”

doi.org/10.5771/9783845290522

No access

Select for citation download

SMR - Journal of Service Management Research

Browse Volumes: SMR - Journal of Service Management Research

SMR Volume 1 (2017) Issue 1 ISSN Online: 2942-3392

Results in this title

Martin Benkenstein, Manfred Bruhn, Marion Büttgen, Christiane Hipp, Martin Matzner, Friedemann W. Nerdinger Topics for Service Management Research - A European Perspective S. 4-21

„… for Service Management Research – A European Perspective By Martin Benkenstein, Manfred Bruhn, Marion …” „… cross-functional commitment of the Journal of Service Management Research motivated us to define interdisciplinary …” „… management and marketing journals from 2009 to 2015 were analysed to identify research topics of the recent …”

Martin Benkenstein Editorial S. 2-3

„… Editorial This is the first issue of the first volume of the Journal of Service Management Research …” „… research have focused on specific management disciplines. A lot of these journals have a service marketing …” „… management in service industries. On the other hand, in fact much service research is interdisciplinary …”

Jochen Wirtz, Michael Ehret Capturing Value in the Service Economy S. 22-38

„… management and further research. 1. The Rise of Service Business Models and the Reconfiguration of Value …” „… Service Management Research · Volume 1 · 01/2017 · P. 22–38 Resource Markets Service MarketsService Value …” „… Economy SMR · Journal of Service Management Research · Issue 01 · 01. Quarter 2017 23 grated web of …”

Michael Kleinaltenkamp, Ioana Minculescu, Sascha Raithel Customization of B2B Services: Measurement and Impact on Firm Performance S. 39-56

„… of Service Management Research · Volume 1 · 01/2017 · P. 39–56 39 mann et al. 2015). This customer …” „… : Measurement/Impact on Firm Performance SMR · Journal of Service Management Research · Issue 01 · 01. Quarter 2017 41 …” „… : Measurement/Impact on Firm Performance 42 SMR · Journal of Service Management Research · Issue 01 · 01. Quarter 2017 …”

Christian Dormann, Sarah Brod, Sarah Engler Demographic Change and Job Satisfaction in Service Industries - The Role of Age and Gender on the Effects of Customer-Related Social Stressors on Affective Well-Being S. 57-70

„… Management Research · Volume 1 · 01/2017 · P. 57–67 57 2005), especially in male dominated jobs. The …” „… · Journal of Service Management Research · Issue 01 · 01. Quarter 2017 were more concerned with minimizing …” „… Industries SMR · Journal of Service Management Research · Issue 01 · 01. Quarter 2017 59 CSS, which are …”

Titelei/Inhaltsverzeichnis S. 1

„… for Service Management Research – A European Perspective Martin Benkenstein, Manfred Bruhn, Marion …” „… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Topics for Service Management Research – A European Perspective By Martin Benkenstein, Manfred …” „… year. Citation: SMR – Journal of Service Management Research, number of volume (number of issue), year …”

doi.org/10.15358/2511-8676-2017-1

Access

Select for citation download

SMR - Journal of Service Management Research

Browse Volumes: SMR - Journal of Service Management Research

SMR Volume 3 (2019) Issue 4 ISSN Online: 2942-3392

Results in this title

Dominik Augenstein The Opportunities of Using Business Models in Service Management - A Review and Classification of Business Model Artefacts S. 184-194

„… ). “Open Innovation. Where We’ve Been and Where We’re Going”, In Research-Technology Management 55 (4), pp …” „… Innovation”, In Research-Technology Management 56 (5), pp. 52–56. DOI: 10.5437/08956308X560 5007. França, C …” „… Business Model Innovation”, In Research-Technology Management 59 (3), pp. 21–28. DOI …”

Vera Winter, Mette Kjærgaard Thomsen, Jonas Schreyögg, Katharina Blankart, Lize Duminy, Lukas Schoenenberger, John P. Ansah, David Matchar, Carl Rudolf Blankart, Eva Oppel, and Ulrich Thy Jensen Improving Service Provision - The Health Care Services' Perspective S. 163-183

„… Management Research · Volume 3 · 4/2019 · p. 163 –183 163 How to improve service provision in the health care …” „… sector make service management research (smr) more relevant, it depicts implications (of smr) for health …” „… Service Management Research · Volume 3 · 4/2019 · p. 163– 183 in health care. Unlike other services in …”

Martin Benkenstein Editorial S. 162

„… to now. His research interest lies in service and retail marketing and management. This includes the …” „… areas of customer (value) management, franchising, relationship marketing, research on satisfaction and …” „… exciting articles on service management research that are part of this forth issue of 2019. We thank the …”

Hannes Boepple, Janine Göttling, Marie-Christin Papen, Florian U. Siems An Empirical Investigation into Personal Characteristics' Effect on Choosing Complaint Channels S. 195-208

„… Researcher at the Chair of Business Management, esp. Marketing, TU Dresden, Helmholtzstraße 10, 01069 Dresden …” „… Management Research · Volume 3 · 4/2019 · p. 195 –208 195 knowledge and learning is influenced by prior …” „… SMR · Journal of Service Management Research · Volume 3 · 4/2019 · p. 195– 208 Trigger of …”

Philipp K. Görs, Henning Hummert, Anne Traum, Friedemann W. Nerdinger Impact of Digitalization on Service Work in Knowledge-Intensive Business Services: An Empirical Study in Tax Consultancies S. 209-222

„… , and Innovation, Research-Technology Management, 61 (4), 56–59. Hackman, J.R. & Oldham, G.R. (1976 …” „… Knowledge-Intensive Business Services 210 SMR · Journal of Service Management Research · Volume 3 · 4/2019 · p. 209 …” „… Knowledge-Intensive Business Services SMR · Journal of Service Management Research · Volume 3 · 4/2019 · p. 209 –220 …”

Titelei/Inhaltsverzeichnis S. 161

„… Service Management – A Review and Classification of Business Model Artefacts Dominic Augenstein An …” „… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Special Research Paper: Improving Service Provision – The Health Care Services’ Perspective By …” „… . . . . . . . . . . . . . . . . . . . . 163 The Opportunities of Using Business Models in Service Management – A Review and Classification of …”

doi.org/10.15358/2511-8676-2019-4

Partial access

Select for citation download

SMR - Journal of Service Management Research

Browse Volumes: SMR - Journal of Service Management Research

SMR Volume 4 (2020) Issue 2-3 ISSN Online: 2942-3392

Results in this title

Andreas Eggert, Wolfgang Ulaga, Anna Gehring Managing Customer Success in Business Markets: Conceptual Foundation and Practical Application S. 121-132

„… management and its constituents. Finally, we suggest promising avenues for future research in this …” „… Service Management Research · Volume 4 · 2–3/2020 · p. 121 –132 121 Definition Source “Customer Success …” „… - Eggert/Ulaga/Gehring, Managing Customer Success in Business Markets 122 SMR · Journal of Service Management Research …”

Judith Dannenbaum, Laura Marie Edinger-Schons, Mario Rese, Olaf Plötner, Jan Wieseke What Does it Take to Successfully Implement a Hybrid Offering Strategy? A Contingency Perspective S. 100-120

„… business 100 SMR · Journal of Service Management Research · Volume 4 · 2–3/2020 · p. 100– 120 (Worm et al …” „… Successfully Implement a Hybrid Offering Strategy? SMR · Journal of Service Management Research · Volume 4 …” „… , flexibility, and risk management) that have been neglected in past empirical research. Further, on the …”

Albrecht Söllner, Tessa Haverland From Centralized Energy Generation and Distribution to Clean Energy Communities: Exploring New Modes of Governance for the Energy Sector S. 145-156

„… Söllner* and Tessa Haverland Community management is swiftly developing into a central research field in …” „… only mounting. Over the last 20 years, community management has become a central research issue in a …” „… decentralized energy produc- SMR · Journal of Service Management Research · Volume 4 · 2–3/2020 · p. 145 –156 …”

Sascha Raithel, Frank Jacob, Martin Benkenstein Tuning the Sounds of Service: Essays in Honour of Michael Kleinaltenkamp S. 70-74

„… Benkenstein, Full Professor and Chair of Service Management, Institute for Marketing and Service Research …” „… and celebrate Michael’s lifework, this special issue of the Journal of Service Management Research …” „… no-frills, service offerings. This study ties in 70 SMR · Journal of Service Management Research · Volume 4 …”

Suvi Nenonen, Kaj Storbacka On the Marketness of Markets and Actor Clout: Market-shaping Roles S. 170-184

„… seller-buyer dyad: to see the dyad as part of a 170 SMR · Journal of Service Management Research · Volume 4 …” „… : Market-shaping Roles SMR · Journal of Service Management Research · Volume 4 · 2–3/2020 · p. 170 –182 171 …” „… : Market-shaping Roles 172 SMR · Journal of Service Management Research · Volume 4 · 2–3/2020 · p. 170– 182 force …”

Ingo Karpen, Carolin Plewa From Muso to Academic and Back: A Time and Person-Based Acknowledgement of Michael Kleinaltenkamp S. 75-83

„… Academic and Back 76 SMR · Journal of Service Management Research · Volume 4 · 2–3/2020 · p. 75– 83 the …” „… · Journal of Service Management Research · Volume 4 · 2–3/2020 · p. 75– 83 Fig. 2: Themes 2010–2019 away …” „… Back SMR · Journal of Service Management Research · Volume 4 · 2–3/2020 · p. 75 –83 79 Fig. 3: Overall …”

Herbert Woratschek, Chris Horbel, Bastian Popp Conceptualizing Resource Integration: The Peculiar Role of Pure Public Resources S. 157-169

„… There has been a long tradition of German language service management research, with valuable approaches …” „… management by German researchers. This shift roughly coincided with the publication of the seminal article on …” „… . German-language research on service management at a very early stage recognized an important distinction between …”

Ilias Danatzis, Jana Möller, Christine Mathies We're So Bad It's Funny - Effects of Using Humour in the Marketing Communication of Low-Quality Service Providers S. 84-99

„… continuously 84 SMR · Journal of Service Management Research · Volume 4 · 2–3/2020 · p. 84– 99 poor service …” „… Bad It’s Funny SMR · Journal of Service Management Research · Volume 4 · 2–3/2020 · p. 84 –99 85 ry …” „… et al. 2012). While previous empirical research shows how implementing expectation management …”

Michaela Haase Considering Value-related Concepts in Service-oriented Approaches to Marketing Studies in Light of Philosophical and Economic Value Theories S. 133-144

„… Service Management Research · Volume 4 · 2–3/2020 · p. 133 –144 133 marketing philosophy has revoked the …” „… Management Research · Volume 4 · 2–3/2020 · p. 133– 144 the paper addresses the analytical potential of value …” „… to Marketing Studies SMR · Journal of Service Management Research · Volume 4 · 2–3/2020 · p. 133 –144 …”

Titelei/Inhaltsverzeichnis S. 69

„… Kaj Storbacka International Programmes in Business The world is all yours! Bachelor in Management …” „… Master in Management (FT-Ranking: No. 1 in Germany) Master in Sustainability Entrepreneurship and …” „… Innovation Master in International Sustainability Management SALES 4.0 | Master in International Sales …”

doi.org/10.15358/2511-8676-2020-2-3

Access

Select for citation download