Human error management approach in practice: the use of HERCA tool for a systematic analysis of human errors

Silvia Tomić; Milovan Lazarević; Leposava Grubić-Nešić; Danijela Ćirić Lalić; Jelena Kanjuh

doi:10.5771/0949-6181-2022-4-637

Contents
- Chapter Expand | CollapseAuthorsPage
- 579–581 Titelei/Inhaltsverzeichnis 579–581
- 582–582 Editorial 582–582
- 583–730 Articles 583–730
  - 583–611 Who desires to stay? The role of relational job crafting on the intention to stay with the mediating role of workplace friendship Esra Çınar, H. Nejat Basım Esra Çınar, H. Nejat Basım 583–611
  - 612–636 Factors of Athletes’ Work Engagement in South-East European Basketball Teams Igor Ivašković, Tomaž Čater Igor Ivašković, Tomaž Čater 612–636
  - 637–661 Human error management approach in practice: the use of HERCA tool for a systematic analysis of human errors Silvia Tomić, Milovan Lazarević, Leposava Grubić-Nešić, Danijela Ćirić Lalić, Jelena Kanjuh Silvia Tomić, Milovan Lazarević, Leposava Grubić-Nešić, Danijela Ćirić Lalić, Jelena Kanjuh 637–661
  - 662–685 The influence of a university’s HRM practices on women academics’ progression to management positions Liudvika Leišytė, Sude Pekşen, Lina Tönnes Liudvika Leišytė, Sude Pekşen, Lina Tönnes 662–685
  - 686–708 Implementing Distributed Leadership in Pre-school Education Institutions Dalia Dambrauskienė, Laima Liukinevičienė, Sigitas Balčiūnas Dalia Dambrauskienė, Laima Liukinevičienė, Sigitas Balčiūnas 686–708
  - 709–730 SWOT-AHP hybrid method for ranking the relaunching strategies of an industrial company Gabriel Popescu, Carmen Gasparotti Gabriel Popescu, Carmen Gasparotti 709–730
- 731–743 Research Notes 731–743
  - Comparing Polish and Iranian Women’s Silence in a University Setting Leila Lotfi Dehkharghani, Yaghoob Maharati, Jane Menzies, Donna Bridges Leila Lotfi Dehkharghani, Yaghoob Maharati, Jane Menzies, Donna Bridges
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JEEMS Journal of East European Management Studies , page 637 - 661

Human error management approach in practice: the use of HERCA tool for a systematic analysis of human errors

Autoren

Silvia Tomić Milovan Lazarević Leposava Grubić-Nešić Danijela Ćirić Lalić Jelena Kanjuh

DOI
- doi.org/10.5771/0949-6181-2022-4-637
- ISSN: 0949-6181
- ISSN online: 1862-0019
Abstract

In recent years, human errors have been perceived as circumstances contributing to the organizational learning process. On the other hand, as inevitable products of human performance, human errors have been cited as a factor with a high impact on various types of losses for organizations. To reduce the negative consequences of human errors and increase the potential of their positive impact, it is of tremendous importance for organizations to manage them. This study applied the Human Error Root Cause Analysis (HERCA) tool to analyze human errors and their real causes. Based on the literature review, additional parameters were identified and included in data collection to increase the quality of the data collection phase as a crucial step for understanding the circumstances that led to an error. Research for this study was conducted on a sample of 176 human errors in a floor-producing company.
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