From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research

Martin P. Fritze; Florian Urmetzer; Gohar F. Khan; Marko Sarstedt; Andy Neely; Tobias Schäfers

doi:10.15358/2511-8676-2018-3-3

Contents
- Chapter Expand | CollapseAuthorsPage
- 1–1 Titelei/Inhaltsverzeichnis 1–1
- 2–2 Editorial Martin Benkenstein Martin Benkenstein 2–2
- 3–62 Research Articles 3–62
  - 3–16 From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research Martin P. Fritze, Florian Urmetzer, Gohar F. Khan, Marko Sarstedt, Andy Neely, Tobias Schäfers Martin P. Fritze, Florian Urmetzer, Gohar F. Khan, Marko Sarstedt, Andy Neely, Tobias Schäfers 3–16
  - 17–29 The Moderating Effect of Customers' Willingness to Participate in Service Recovery and its Impacting Factors - An Empirical Analysis Nicola Bilstein Nicola Bilstein 17–29
  - 30–43 Individual Drivers and Outcomes of Envisioned Value in Use of Customer Solutions: An Empirical Study in the Electric Mobility Context Jennifer Hendricks Jennifer Hendricks 30–43
  - 44–62 Examining the Effects of Employees' Behaviour by Transferring a Leadership Contingency Theory to the Service Context Marion Popp, Karsten Hadwich Marion Popp, Karsten Hadwich 44–62
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SMR - Journal of Service Management Research , page 3 - 16

From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research

Autoren

Martin P. Fritze Florian Urmetzer Gohar F. Khan Marko Sarstedt Andy Neely Tobias Schäfers

DOI
- doi.org/10.15358/2511-8676-2018-3-3
- ISSN: 2511-8676
- ISSN online: 2942-3392
Abstract

The transition from consuming goods to consuming services is a topic of great interest for service researchers and has been examined from various perspectives. We provide an overview of how this field of research has been approached by systematically analyzing the current state of the academic literature. We report the results of a social network analysis of the sharing economy and servitization literature, which reveals the structure of the knowledge networks that have been formed as a result of the collaborative works of researchers, institutions, and journals that shape, generate, distribute, and preserve the domains’ intellectual knowledge. We shed light on the cohesion and fragmentation of knowledge and highlight the emerging and fading topics within the field. The results present a detailed analysis of the research field and suggest a research agenda on the transition of goods to services consumption.
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- Copy DOI link doi.org/10.15358/2511-8676-2018-3-3