@incollection{2021:gutsche:kapitel_4, title = {Kapitel 4. Die Akteure in der Privatversicherungswirtschaft}, year = {2021}, note = {}, booktitle = {Die Kulanz in der Schadensversicherung}, pages = {45--66}, edition = {1}, author = {Gutsche, Jan Lucas}, publisher = {Nomos}, address = {Baden-Baden}, series = {Versicherungswissenschaftliche Studien}, volume = {54} }