@incollection{2021:gutsche:kapitel_2, title = {Kapitel 2. Allgemeines zur Kulanz}, year = {2021}, note = {}, booktitle = {Die Kulanz in der Schadensversicherung}, pages = {35--37}, edition = {1}, author = {Gutsche, Jan Lucas}, publisher = {Nomos}, address = {Baden-Baden}, series = {Versicherungswissenschaftliche Studien}, volume = {54} }