@incollection{2021:gutsche:kapitel_7, title = {Kapitel 7. Darstellung der Kulanzpraxis}, year = {2021}, note = {}, booktitle = {Die Kulanz in der Schadensversicherung}, pages = {135--148}, edition = {1}, author = {Gutsche, Jan Lucas}, publisher = {Nomos}, address = {Baden-Baden}, series = {Versicherungswissenschaftliche Studien}, volume = {54} }