@incollection{2023:augst:doctors_, title = {»Doctors don’t listen to us or the things we need.« Experiences of heteronormative healthcare and its aftermath for LGBATIQ patients in Germany}, year = {2023}, note = {This chapter investigates factors that contribute to the substandard health situation of lesbian, gay, bisexual, asexual, trans, intersex and queer (LGBATIQ) people in Germany. The focus here lies on the somatic health of LGBATIQ people facing heteronormativity within the German healthcare system as a whole. We offer three interconnected explanations: minority stress, (anticipated) discrimination leading to avoidance of the healthcare system, and lack of affirmative and empirically based healthcare. In order to analyze queer patients’ experiences, we conducted qualitative interviews with trans and asexual patients. In this chapter, we analyze the findings from our interviews on three levels: the macro level, e.g. socio-political regulations concerning access to healthcare, the micro level, e.g. doctor-patient interaction, as well as the meso level, e.g. workflows in doctor’s offices. In closing, we want to discuss in which way access to healthcare for LGBATIQ people can be improved.}, booktitle = {Equal Access to Healthcare in Socially Diverse Societies}, pages = {111--134}, edition = {}, author = {Augst, Ann Kristin and Spahn, Annika}, publisher = {Karl Alber}, address = {Baden-Baden}, series = {Angewandte Ethik}, volume = {8} }