@article{2003:kim:directto, title = {Direct-to-Consumer Communication: An Analysis of the Current Environment in the USA and Europe}, year = {2003}, note = {}, journal = {M&K Medien & Kommunikationswissenschaft}, pages = {572--598}, author = {Kim, Sibylle T. and Ratzan, Scott C.}, volume = {51}, number = {3-4} }