@article{2017:bodlaj:crossbord,
title = {Cross-Border Relational Exchange in SMEs: The Impact of Flexibility-Based Trust on Export Performance},
year = {2017},
note = {In light of the scant empirical evidence on cross-border exchanges in
the context of small and medium-sized enterprises (SMEs), the purpose
of this study is to examine the relationship between the
flexibility-trust mechanism, psychic distance, satisfaction with
export venture, and export economic performance of 175 exporting SMEs.
Data from firms operating in various industries were analysed via
structural equation modelling. The results indicate that flexibility
both directly and indirectly enhances trust in cross-border
relationships by mitigating the negative impact of psychic distance on
trust. Flexibility-based trust is positively related to satisfaction
with export venture, which in turn positively affects export economic
performance.},
journal = {JEEMS Journal of East European Management Studies},
pages = {199--220},
author = {Bodlaj, Mateja and Povše, Helena and Vida, Irena},
volume = {22},
number = {2}
}