@article{2009:mayer:managing_c,
title = {Managing Conflicts through Strength of Identity},
year = {2009},
note = {Identity, in management sciences, comprises a newly popular research
topic. This article assesses identity aspects based on intra- and
inter-personal constructs, as well as conflict and the management
thereof in a selected international automotive organization in South
Africa. It introduces the recent theoretical research and presents
selected qualitative research findings from a case study. The aim of
this article, therefore, is to investigate managerial identity
aspects, as well as their strengthening and weakening impacts with
regard to conflict and its management. According to the research
findings, managers construct identity and conflict which are
simultaneously connected to strengthening and weakening internal and
external impacts. These impacts influence the way in which managers
resolve organizational conflicts and contribute, either positively or
negatively, to their management. Multiple managerial identity aspects
provide creativity spaces and flexibility in managing conflicts,
whilst complex conflict and challenges in conflict management are
connected to weakening identity aspects.},
journal = {mrev management revue},
pages = {268--293},
author = {Mayer, Claude-Hélène},
volume = {20},
number = {3}
}