@article{2019:stckli:unreliable,
title = {Unreliable is Better: Theoretical and Practical Impulses for Performance Management},
year = {2019},
note = {This review aims to stimulate discussion about a comprehensive
understanding of performance evaluation-namely, the taken-forgranted
benefit of maximal reliable performance evaluation, where employee
performance is evaluated with high levels of reliability (i.e., large
samples of performance observations). So far, the management
discipline has ignored the evidence-based view that one’s
performance is better under unreliable performance evaluation compared
to reliable performance evaluation. Drawing on tournament theory,
behavioral research, and real-world sports data, we argue that while
reliable performance evaluation boosts only superior employees,
unreliable performance evaluation boosts all employees. The mechanisms
that drive inferior and superior employees to perform better when
evaluated unreliably substantiate that psychological insight is
essential for efficient performance management. Overall, we complement
the predominant thinking of performance management by offering
innovative insights and implications that are significant for
academics, employees, and employers.},
journal = {Die Unternehmung},
pages = {167--180},
author = {Stöckli, Sabrina and Messner, Claude and Sterchi, Martin and Dorn, Michael},
volume = {73},
number = {2}
}