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Johannes K. Wörtge - Omni-Channel-Logistik

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Johannes K. Wörtge

Omni-Channel-Logistik

2023

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Anhang S. 336-375

„… service quality in omni-channel retailingInternational Journal of Physical Distribu-tion & Logistics …” „… logistics customer service researchInternational Journal of Physical Distribu-tion & Logistics Man-agement …” „… Distri-bution Management2019Rese, A./Schlee, T./Baier, D.The need for services and technologies in phys-ical …”

4 Entwicklung des Kategoriensystems zur Herleitung des typologiebeschreibenden Merkmalspools S. 159-196

„… International Journal of Physical Distribution and Logistics Management in den Jahren 2016 und 2018.708 Eigene …” „… (15 Dokumente), Journal of Retailing and Consumer Services (14 Dokumente), International Journal of …” „… Physical Distribution and Logistics Management (13 Dokumente) und Journal of Retailing (9 Dokumente). Dies …”

doi.org/10.5771/9783957104359

Matthias Gouthier - Kundenbindung durch kosteneffiziente Service Excellence

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Matthias Gouthier (ed.)

Kundenbindung durch kosteneffiziente Service Excellence

Series: Reihe Dienstleistungsmanagement | Dienstleistungsmarketing

Volume 1 2016

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Christine Sasse Die Facility-Management-Branche im Spannungsfeld zwischen Kostendruck und exzellenten Dienstleistungen: Lösungswege der Dr. Sasse AG S. 203-215

„… störungsfrei befahrbar und Bahnsteige sicher begehbar sind. • Das Zusammenspiel verschiedener Facility Services …” „… Facility-Management-Branche im Spannungsfeld 205 „Service Excellence“, das Herausragende bei einer Dienstleistung, entsteht …” „… Windows Theory in business management, the physical characteristics of the workplace affect worker …”

Dietrich Paulus, Viktor Seib, Johannes Pellenz Service-Roboter S. 107-122

„… Service-Roboter Dietrich Paulus, Viktor Seib, Johannes Pellenz Management Summary Roboter werden in …” „… absehbarer Zukunft Dienstleistungsaufgaben übernehmen. Sie werden als sogenannte Service-Roboter mit Menschen …” „… interagieren und mit ihnen kommunizieren. Im folgenden Artikel wird die Entwicklung der Service …”

doi.org/10.5771/9783845274461

Hans-Helmuth Gander, Walter Perron, Ralf Poscher, Gisela Riescher, Thomas Würtenberger - Resilienz in der offenen Gesellschaft

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Hans-Helmuth Gander (ed.), Walter Perron (ed.), Ralf Poscher (ed.), Gisela Riescher (ed.), Thomas Würtenberger (ed.)

Resilienz in der offenen Gesellschaft

Series: Sicherheit und Gesellschaft. Freiburger Studien des Centre for Security and Society

Volume 1 2012

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Jean-Pierre Galland A critique of the notion of critical infrastructure S. 301-321

„… . Bio-laboratories and bio-agents VI. Financial 20. Payment services/payment structures (private) 21. Government …” „… , transportation, water supply systems, emergency services (including medical, police, fire, and rescue), and …” „… continuity of government.” These infrastructures are vulnerable on two accounts: “physical vulnerabilities to …”

Christopher Slobogin Regulation of Government Surveillance Under the United States Constitution S. 149-167

„… Internet Service Provider records to ascertain the phone numbers and email addresses of the people with …” „… called “physical searches” – entry into a house or car; a stop and frisk of a person on the street; or …” „… ,” investigative techniques that do not require physical access to premises, people, papers or effects and that can …”

Stefan Kaufmann, Sabine Blum Governing (In)Security: The Rise of Resilience S. 233-259

„… societal security, these forms of problem handling focus primarily on three aspects: the physical design …” „… only with regard to the question of enhanced resilience of both members of civil emergency services …” „… security debate in Israel. Terrorism usually aims less at physical destruction than at psychological impact …”

Gerhard J. A. Schneider Some thoughts on harming privacy by protecting critical infrastructures (statement) S. 133-139

„… designed when physical networks were far from being stable and the lines generated lots of transmission …” „… Google and Amazon are only part of the problem; foreign secret services might accumulate openly (and not …” „… openly) available communication traces without any reason and control, cloud service storage providers …”

Bernd Becker, Günter Müller, Ilia Polian Digital Tarnkappe: Stealth Technology for the Internet of Things S. 139-149

„… these data to identify goods or services which an individual would be willing to buy. The ultimate goal …” „… enterprises are providing public security services on the other hand. While this convergence is of scientific …” „… to overcome tampering and manipulation, based on cryptography, physical unclonable functions, and …”

Wolf R. Dombrowski Resilience from a sociological viewpoint S. 281-291

„… “wording” available as intellectual escort service for the program´s political frameworks.8 No wonder …” „… new wording. In between a new class of service providers emerged, offering social technologies to …” „… overarching approach has largely focused on the physical and technical components of resistance3, which aspire …”

Meir Elran Societal Resilience: A Key Response to Severe Terror S. 291-301

„… , the overarching approach has largely focused on the physical and technical components of resistance3 …” „… countless physical measures, the costs of which have long become prohibitive for most countries6 will never …” „… modern use of resilience as a social expression originated in the physical sciences and later in the …”

Patricia H. Longstaff Complexity and Resilience: Concepts for Community Security S. 259-281

„… share a common physical environment, resources, and services, as well as risks and threats. It is also a …” „… . Danger An unacceptable condition that reduces security. This can be an immediate physical hazard or …” „… , physical resilience is the outcome of extension (stretching) usually in combination with unfolding and …”

Hans Spada, Kristin Reisse Cognition and Emotion in Risk Perception and Behavior – Security Awareness/Need for Security S. 195-211

„… “even risk events with minor physical consequences often elicit strong public concern and produce …” „… oneself as member of an open society should therefore lead to pride and appreciation of the services …” „… personalized online services. Although technological progress offers great personalized services, it also …”

doi.org/10.5771/9783845238098

Gerhard Ernst, Klaus Zühlke-Robinet - Dienstleistungen - Wissenschaft und Forschung, Arbeit und Innovation

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Gerhard Ernst, Klaus Zühlke-Robinet

Dienstleistungen - Wissenschaft und Forschung, Arbeit und Innovation

Series: Reihe Dienstleistungsmanagement | Dienstleistungsmarketing

Volume 4 2018

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2. Dienstleistungswissenschaft als Grundlage S. 23-44

„… verbessern. – Gegenstand sind Services oder Servicesysteme, d. h. dynamische, wertschöpfende Strukturen aus …” „… Dienstleistungsmanagement Dienstleistungsentwicklung Technik Geschäftsmodelle Service System Design Human Resources Design …” „… „Service Science“ darstellten. 3 Das Erscheinungsdatum der deutschen Version. Die englische Version von …”

doi.org/10.5771/9783845292052

Thomas Mößle - "dick, dumm, abhängig, gewalttätig?"

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Thomas Mößle

"dick, dumm, abhängig, gewalttätig?"

Series: Interdisziplinäre Beiträge zur Kriminologischen Forschung

Volume 42 2012

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Literaturverzeichnis S. 505-540

„… Health and Human Services.Morris, N. M. & Udry, J. R. (1980). Validation of a self-administered …” „… behavior. Psychiatric Service, 49, 1434-1439.Blair, N. J., Thompson, J. M., Black, P. N., Becroft, D. M …” „… , C. A.(2006). Television, computer use, physical activity, diet and fatness in Australian adolescents …”

doi.org/10.5771/9783845236902

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