„… ). Analysis of Improvisation of CustomerSatisfaction in Banking Sector Using Big Data Analytics. In Artificial …” „… . https://www.bafin.de/DE/Aufsicht/BankenFinanzdienstleister/Zulassung/zulassung_node.html (abgerufen am 23.5.2021).Bagozzi, R.P. (2007). The legacy of the technology acceptance model and a …” „… ., Florea, D.L., Dabija, D.-C., und Barbu, M.C.R. (2021). Customer Experience inFintech. Journal of …”

„… Customer Journey auch Digitalisierungsbemühungen(Păun, 2016; Claessens, 2016; Lemon und Verhoef, 2016 …” „… Transilvania vorstellenkönnen, eine komplett neue Customer Journey online zur Verfügung stellenzu können, die …” „… des Technology Acceptance Models ist möglich,das sich auf die persönliche Einschätzung des Nutzens …”

„… Quellen- und LiteraturverzeichnisAli, F. (2016). Hotel website quality, perceived flow, customer …” „… ., Kandampully, J., & Zhang, T. (2016). Towards a unified customer experience in online shopping environments …” „… , 15(3), 41–63.Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of …”

„… the customer. Therefore, promoting society’s acceptance for the digital transformation is crucial …” „… implementation of smart meters should give the customers the opportunity to get access to consumption and …” „… metering. The implementation of smart meters should give the customers the opportunity to get access to …”

„… acceptance of workers that are in direct contact with IoTT has to be fostered since those technologies change …” „… their working life fundamentally.11 Their acceptance of IoTT can have a strong influence on the success …” „… ’ acceptance of 3 Wilson 2003, p. 3. 4 Europäische Kommission 2011, p. 7. 5 Europäische Kommission 2011, p. 7 …”

„… role in comprehensive brand appraisal. Standardised customer surveys make it as objective as …” „… possible. The segmentation of customer-related brand value factors into brand iconography and brand assets …” „… lies in their operationalisation of customer-related brand value parameters. This is an important …”

„… only, such as customer satisfaction, acceptance of the brand, brand sympathy, brand image and brand …” „… , which is carried out by means of both customer interviews and consumer observations.466 The two …” „… (last accessed November 5, 2006). 468 Further customer-related or psychographic valuation tools, all of …”

„… in this context are not completely revealed. 168 Contrary to financial or customer-related valuation …” „… widespread acceptance of the valuation technique. Hybrid tools are therefore, by concept, much better …” „… financial or customer-related techniques per se will ever be. However, both hybrid methodologies discussed …”

„… by a number of studies indicates that generic financial and customer-related methods are by far the …” „… degree, yet as of today there is potential to increase acceptance of such tools by revealing more …”

„… situations in which their customer is a business with no or weak brands. Similarly, a brand which is well …” „… , thereby and by advertising, acquired acceptance of the respective business communities (consumers, dealers …” „… in customers’ minds. The entirety of all such associations, leading to a certain perception of the …”

„… soundness, widespread acceptance and manageable output. These requirements were later utilised to scrutinise …” „… comparatively good ratings and low cost of capital. From the customers’ point of view, a strong brand, amongst …”

„… methodical soundness, widespread acceptance and manageable output will be used later in this work to …” „… network of all eBay users. 48 but more dependent on networks of suppliers, customers and employees.77 …”

„… chain, e.g. to create sustainable travel products. There is a lack ofresearch on customer acceptance of …” „… customers (Bingemer 2018).Initially, the IATA NDC standard suffered from technical imperfections. Though …” „… the domain of airline distribution-The last column combines the perspective (airline/customer) with …”

„… customer’s journey intervenein a disordered way. To create a smart integrated tourism destina-tion, we …” „… not enough to ensure a trulysmart, integrated customer experience. Based on consecutive …” „… fragmentiert. Das Ergebnis ist, dass die Akteu-re entlang der Customer Journey wenig koordiniert kooperieren.Um …”