Zusammenfassung
A light hearted guide offering step-by-step advice that empowers readers to understand and overcome the conflicts they face at work.
Building on 20 years of workplace disputes, this book brings practical tools for resolving conflicts right into the employee’s hands. With a humorous and engaging approach, this book is a guide for everyone frustrated at work. The characters described are relatable, and the suggestions are described in a simple, easy-to-adopt plan.
Why is conflict in every workplace? Because there are so many different types of people with different needs, and no idea how to work together. Clare Fowler provides a hilarious overview of 2 wonderful personalities and 18 difficult ones (Micromanager, Chatty Cathy, The Hulk, Inappropriate Ivan, etc.) and gives you strategies for dealing with them. Explaining common processes for resolving conflict, she provides a quick and ready guide for any employee hoping to manage conflict, rise above the fray, and move forward successfully with everyone they work with. She offers suggestions for preventing conflict from reoccurring. Worksheets and solutions explorers will help you to find an easy plan for rising above your office conflict.
Schlagworte
Business Human Resources conflict conflict resolution managers Employees disputes social skills workplace harassment employers coworkers women at work empowering women workplace conflict workplace mediation societal norms work and women micromanagers resolving conflicts toxic workplace problems at work conflict resolution skills conflict resolution strategies high-conflict people dealing with coworkersKeywords
workplace empathy- 1–4 Introduction 1–4
- 5–7 1: Conflict 5–7
- 303–304 Conclusion 303–304
- 309–332 Notes 309–332
- 333–338 Index 333–338
- 339–340 About Mediate.com 339–340
- 341–346 About the Author 341–346
7 Treffer gefunden
- „... communication. They are either lacking in social skills in general or they are not picking up on your cues in ...” „... communication skills!BAD COMMUNICATIONBad communication refers to the conversation style of someone who is ...” „... women often pick up on social cues better than I do. I prefer someone young who does not yet have a ...”
- „... : When your coworker missed out on the drawing for social skills, this means they won’t be winning any ...”
- „... on a specific issue, such as a communication roadblock or improving team skills.• Investigation. An ...” „... generations, through movies, through social media trolls and mob mentalities, and from the passive-aggressive ...” „... only learned the skills of soft negotiation, then conflict is going to be one confusing mess. They will ...”
- „... to protect those boundaries. And in order to protect those boundaries, you need the skills to be able ...” „... practical skills to move through conflict, and it also asks you to do some self- care and examine how you ...” „... intertwined for me. If this makes you hungry, I get it; it makes me hungry too.Anyone who follows social media ...”
- „... , 133, 153, 243communication skills, 45, 49, 81, 132communication styles, 46, 50, 135, 273complaining ...” „... , 127, 154, 229social media, 15, 45, 99, 125, 128, 271, 319, 337soft negotiation, 125, 271–73spouse, 130 ...”
- „... not constitute abuse.Some people have no social skills. Earlier I mentioned the differ-ence between ...” „... who taught you social skills, be grateful. A lot of people never had that opportunity. (This knowledge ...” „... , with different skill sets, personalities, and sensitivities. Thank goodness—could you imagine if we ...”
- „... , and Bennis, Warren. 1997. Learning to Lead: A Workbook on Becoming a Leader (People Skills for ...” „... Emotional Security Perspective (The Guilford Series on Social and Emotional Develop-ment). New York ...” „... , Adolfo; and Ibanez, Augustin. 2018. “How Does Social Context Influence Our Brain and Behavior?” Frontiers ...”