Zusammenfassung
A light hearted guide offering step-by-step advice that empowers readers to understand and overcome the conflicts they face at work.
Building on 20 years of workplace disputes, this book brings practical tools for resolving conflicts right into the employee’s hands. With a humorous and engaging approach, this book is a guide for everyone frustrated at work. The characters described are relatable, and the suggestions are described in a simple, easy-to-adopt plan.
Why is conflict in every workplace? Because there are so many different types of people with different needs, and no idea how to work together. Clare Fowler provides a hilarious overview of 2 wonderful personalities and 18 difficult ones (Micromanager, Chatty Cathy, The Hulk, Inappropriate Ivan, etc.) and gives you strategies for dealing with them. Explaining common processes for resolving conflict, she provides a quick and ready guide for any employee hoping to manage conflict, rise above the fray, and move forward successfully with everyone they work with. She offers suggestions for preventing conflict from reoccurring. Worksheets and solutions explorers will help you to find an easy plan for rising above your office conflict.
Schlagworte
Business Human Resources conflict conflict resolution managers Employees disputes social skills workplace harassment employers coworkers women at work empowering women workplace conflict workplace mediation societal norms work and women micromanagers resolving conflicts toxic workplace problems at work conflict resolution skills conflict resolution strategies high-conflict people dealing with coworkersKeywords
workplace empathy- Kapitel Ausklappen | EinklappenSeiten
- 1–4 Introduction 1–4
- 5–7 1: Conflict 5–7
- 303–304 Conclusion 303–304
- 309–332 Notes 309–332
- 333–338 Index 333–338
- 339–340 About Mediate.com 339–340
- 341–346 About the Author 341–346
8 Treffer gefunden
- „... other person are on the path to resolving the conflict, which feels great, but just being on the path ...” „... this as part of resolving your conflict. This means that both you and the other person in conflict ...” „... resolv-ing conflicts, instead of making them worse. Doug Noll1 explains that we take our original message and ...”
- „... conflict resolution is about more than just resolv-ing the facts or numbers in a dispute, it should be an ...” „... resolving this conflict. For instance, some con-flicts you need to resolve with a quiet grace and with firm ...” „... navigating a few conflicts.Choose the Effect on YouAnother hopeful aspect of modern conflict theory is that ...”
- „... . Moore, Christopher. 2003. The Mediation Process: Practical Strategies for Resolving Conflict, 3rd ed ...” „... . 1997. The Peacemaker: A Biblical Guide to Resolving Personal Conflict. Grand Rapids: Baker Books. 5 ...” „... 1 75. Reuell, Peter. 2016. “Resolving Conflict: Men vs. Women.” Harvard Gazette. Accessed May 4 ...”
- „... focus on resolving and preventing workplace conflicts. I will be presenting multiple specific ...” „... responsibility for our part in resolving the conflict.I grew up an only child, so I spent twenty years with the ...” „... those.TAKEAWAYFreelance problem- solvers take responsibility for resolving a problem. They diagnose the conflict and then ...”
- „... one to end a conflict! So if you are willing to take the first step, this can be the key to resolving ...” „... .”• Visualize. Seeing is believing, and if your brain sees you resolving this conflict, then it is going to work ...” „... down your true goals for resolving this conflict.Why are you doing this mental and physical preparation ...”
- „... navigating this perilous position. No wonder we needed a book on resolving office conflict!WhatRising Above ...” „... has taught me three things:• Conflict is in every workplace.1• Conflict is probably going to be hard.2 ...” „... • People want to get out of their conflicts but don’t know how.Most employees say they know conflict will ...”
- „... , which could delay the process of resolving the real conflict. In other words, if two employees are ...” „... this challenge. It is hard work resolving conflict, and you need to be physically prepared. Give ...” „... . Clarity means that you have a plan for resolving the conflict. Pride comes once you have begun to take ...”
- „... responses to conflict, which were often categorized as feminine or masculine. I recommend reading through ...” „... hide it under a bushel, this little light will shine!And this is why conflict in the office can become ...” „... Chaser. (This style will be explained in more depth during Part V: Preventing Future Conflicts.) Often ...”