Abstract
SMR is a platform for the academic dialog between service researchs from different economic disciplines. It offers critical depictions of the newest developments in the central areas of service research. Thereby SMR dedicates itself particularly to interdisciplinary research agendas.
For more information for authors and subscribers, see rsw.beck.de/zeitschriften/smr.
2 Treffer gefunden
- „... extension of existing smart service concep-tions is particularly relevant in this context as traditional ...” „... smart service can inspire practitioners to rethink traditional roles of providers and consumers, as ...”
- „... important impact on productivity gains, traditional customer participation research has so far focused ...” „... Influences the Need for Traditional Customer Service Journal of Service Research, 18(1), 23–38.Bono, J. E ...”